Senior Billing Specialist

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Revenue Cycle Operations team in our London office as a Senior Billing Specialist.  

The Role:

As a Senior Biller, you will be responsible for managing complex billing processes across multiple international offices, ensuring accuracy, timeliness, and compliance with client requirements. You will also provide limited supervision and mentorship to junior billing staff, contributing to their development and the overall efficiency of the team.

This is a proactive role seeking to achieve full statutory compliance with VAT, AML and the SRA Accounts Rules, as well as adherence to internal financial controls and policies in relation to all transactions and processes.  The role is to drive through change and deliver a best in class service to the firm and its clients.

The Department: Revenue Cycle Operations reporting to the Billing Manager

Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business.     

Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms.

• Perform end-to-end billing, including eBilling, for international offices, (including London, Brussels, Dubai and Tokyo, as well as support to Germany, Hong Kong and Singapore), ensuring timely and accurate invoice generation.
• Liaise with Partners, Associates and clients to promptly resolve billing queries and ensure alignment with client guidelines.
• Sharing knowledge and best practice to support our lawyers and secretaries in delivering often complex billing solutions.
• Supervise and mentor junior billing staff, providing guidance, training, and performance feedback.
• Provide technical guidance and training, as required, to other teams.
• Collaborate with Finance, Client Services, and Legal teams to streamline billing processes and implement best practices.
• Monitor WIP and proactively address issues to support billing targets
• Assist with working capital management as required - produce and circulate WIP and billing information as requested.
• Assist in the development and rollout of billing policies, procedures, and system enhancements.
• Support audits and compliance initiatives related to billing and revenue recognition.
• Champion a culture of continuous improvement and innovation within the billing function.
• Work as part of a team that is committed to providing a professional high quality support service at all times.
• Ensure statutory compliance with HMRC, global Tax and SRA Accounts Rules.
• Provide subject matter expertise with  projects/initiatives as required.
• To assist the Billing Manager with projects as required.

The above list of tasks and responsibilities aims to give a general overview of the type of activities this role involves and is not intended to be a comprehensive list, subject to the needs of the Firm this job description may be reviewed from time to time

Qualifications, experience, skills and personal attributes:

We’re looking for a confident, proactive individual who thrives in a fast-paced, international environment. The ideal candidate will bring:

• Proven experience in legal billing, preferably within a global law firm or professional services environment
• Strong understanding of billing systems (e.g., Elite 3E, Aderant) and financial reporting tools, with a minimum of five years' experience in a senior billing position
• Display a sound knowledge of the Solicitors' Accounts Rules and knowledge of VAT for law firm billing
• Experience of e-billing using a multitude of different software platforms.
• Excellent communication and interpersonal skills, with the ability to build relationships across departments and cultures
• Leadership potential and a passion for mentoring and developing others
• High attention to detail and a commitment to delivering quality work
• Ability to manage competing priorities and deadlines with professionalism and poise

At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed.

Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas.

One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family).

We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.